Refund and Returns Policy
Refund Policy
At Fair Pay Tour And Travels, we understand the importance of clear and fair refund policies. Please review the following refund policy details carefully:
Cancellations by client:
Refunds are subject to the policies of third-party service providers i.e; hotels, airlines, etc. and their terms and conditions.
The refund will be initiated after service fees, cancellation fees or penalties imposed by these service providers.
Cancellations by Us:
In the rare case that we need to cancel your booking due to unforeseen circumstances, we will promptly notify you and work with you to find a suitable alternative or issue a full refund for our service fees.
Refunds for the actual travel components i.e; flights, hotels, cruise etc. will be subject to the provider’s cancellation policy.
Refunds are subject to the terms and conditions of individual service providers, and their policies may apply.
Non-Refundable Services:
Some services or bookings may be non-refundable or have different refund terms specified at the time of booking.
Non-refundable fees or charges will be communicated clearly during the booking process.
Refund Request Process:
To initiate a refund, travelers must submit a formal request via email at support@fairpaytourandtravels.com to our customer service team. The refund request must include a detailed explanation or valid cause for the refund request.
Travel Documentation and Health:-
Travelers are responsible for possessing valid travel documents, including passports, visas, and health certificates. We recommend obtaining comprehensive travel insurance covering trip cancellations, medical emergencies, and other unforeseen events.
Account Details Requirement:
Upon refund application, travelers must provide accurate bank account details for the refund transaction. This includes account holder name, bank name, account number, and IFSC code.
Refund Processing Time:
Once the refund request with all necessary details is received, Fair Pay Tour And Travels will process the refund within 30 working days of the application date.
Third-Party Refund Policies:
Refunds are subject to the policies of third-party service provider’s i.e; hotels, airlines, cruise, railway etc. and their terms and conditions. Any cancellation fees or penalties imposed by these service providers will be deducted from the refund amount.
Dispute Resolution:
In the event of any dispute or discrepancy regarding refunds, Fair Pay Tour And Travels reserves the right to investigate and resolve the matter fairly based on the provided information.
Communication and Updates:
Fair Pay Tour And Travels will communicate any updates or status regarding refund processing to the traveler through email or other specified communication channels.
Refund Exceptions:
Refunds may not be processed in cases where the traveler fails to meet the terms and conditions outlined by Fair Pay Tour And Travels or third-party service providers.
Policy Updates:
Fair Pay Tour And Travels reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our official channels.
It is essential to review and understand these refund policies before engaging with Fair Pay Tour And Travels services. For any queries or assistance regarding refunds, please contact our customer service team promptly.
For more setails please contact +91 9477866455 or write mail to support@fairpaytourandtravels.com
Kind Regards,
Fair Pay Tour And Travels